Me and my spouse had to confront a routine maintenance situation within the airport, traveling from JFK to MIA (AA2299),due to which we needed to change the flight .Soon after conveying The difficulty on the crimson jacket AA employee, the flight was improved, and we have been certain to be seated within the first class as we were supposed to on the first flight (my wife is closely Expecting).
My grievance is, on March 8th. My baggage was delayed from Chicago, my vacation spot was Dane County Airport Madison Wi. When it had arrived, it absolutely was sent. However, the baggage were wrecked and taped up. I called in the grievance straight away. I were givin various cellular phone figures along with the firt just one was only a recording to depart my cell phone and a person would get again to me.
Get the CEO’s to examine repeat business then they're going to understand why They are really consistently not earning The underside line. I can Actually say that I’m hardly ever booking with all your airline yet again. many thanks, Sincerely
Prospects who would like to go with or complain to American Airlines can Speak to the company Business office at:
I am one million member and generally love traveling on AA,but U.S. Air is not any fantastic. The personnel is extremely impolite
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about the place I set my bag inside the overhead. It absolutely was an uncomfortable second for me And that i frankly did by no means recognize this flight attendant’s really loud and arrogant Mindset.
When examining in at IAH, the employees behind the AA desk ended up all chatting and speaking about holiday. They appear irritated that we experienced a great number of luggage. The extra operate was having inside their way. This wasn't just how I expected to get started on my trip.
Our flight from Greenville, SC to Dallas arrived punctually but we were being required to continue being within the airplane on tarmac for nearly ninety minutes creating a lot of to miss out on connecting flights. AA screwed up again–no one pleased with currently being treated like cattle; you have never appreciated your customers.
Luis not only acquired us on the flight but update to top quality. This was a big take care of for us. The flight number was AA2386 in case I spelled Luis’s last name Mistaken.
American Airlines Consumer service hotline is definitely accessible and about his shopper helpful. Regretably, You will need to hold out roughly 2 minutes to talk to a consumer service agent. You must hear an extended speech with regards to existing updates.
soon after arrival at airport I used to be informed the flights had been overbooked and I could reach Dallas another morning but not to Las Vegas.
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january 26 my son flew non stop from st. louis to laguardia airport Big apple. He arrived, his baggage didn’t. He reported within the airport that his bag did not occur off the plane. The lady at the booth checked the claim ticket. The bag had not still left St. Louis. She gave him a locator quantity and advised him they'd be getting in touch with him quickly. They might not obtain it so they sent him a form to fill out of his belongings within the bag. He sent it in.
To whom it might worry. I used to be incredibly unhappy with the customer service that was supplied by among the flight attendants. (Flt. no. 408 from DCA to PHX) Incredibly Impolite and UNPROFESSIONAL) Certainly not as polite given that the video clips which can be revealed prior to the flight leaves. She should have still left her Frame of mind at your house for the reason that I wasn't the one passenger on this flight that have her wrath. The flight attendants title is Cher. I was traveling in a very substantial team on organization and will definitely Consider two times about utilizing your Airways. The lead flight attendant was pretty apologetic however this should not have transpired to begin with.